The good: This is really easy to use and you don''t get any leaves in your tea. It also looks really cool when making the tea. You just put tea leaves and hot water in the top, let it steep, then put it over a mug (or anything else you drink tea from) and it automatically pours the brewed tea from the bottom.
The bad: As the tea pours directly into the cup from the bottom of the tea maker, unless you have a clear mug you can''t see how much you''re pouring. Lifting the tea maker up to check the quantity in the cup is slightly annoying, and I''ve had a few overflows, but it''s not a big deal. It''s also avoidable with the extra step of pouring the liquid into the cup/mug to measure and then into the tea maker.
However, it is perfect size for my Thermos Nissan JMW500P6 16-Ounce Stainless-Steel Backpack Bottle, Silver, so that works great and I don''t need to check the quantity in the thermos!
Cleaning: It''s pretty easy to clean. Generally, I throw out the leaves right away and then rinse the tea maker out with hot water. I then let it dry with the lid open. That does the job pretty well. If I let it sit or decide that I want a more thorough cleaning, the filter pops out very easily. However, I did have a bit of trouble getting it back in the first few times. It takes a little practice, but becomes very easy.
Overall, I highly recommend this tea maker, even with the small flaw.
Purchased 16oz teamaker less than a year ago from the Teavana store, at a local mall, for . Used it two to three times per week. And the stainless steel ?? mesh filter began rusting/corroding, not tea stained. There is no way to remove the corrowsion, or the screen for replacement. Brought it to the Teavana store, showed them the corrosion; and was told I had to call customer suppport, since it was over thirty days old. While at the Teavana store I called Customer support, which wasn''t helpful at all. Was told they wouldn''t replace it. However, if I shipped it to them at my expense, they would look at it; but they don''t warrant the product beyond thirty days.
Subsequently, I purchased another unit by Adagio, from Amazon, and it has been superior to the Teavana unit. Nylon mesh screen doesn''t corrode, and can be removed for cleaning or replacement if necessary. Very disappointed with Teavana product design, quality, and customer support.
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My wife received this product as a gift this spring. We never mistreated the maker, hand washing it and following the recommendations of the manufacturer however after only a few weeks of use the ball baring that serves as a valve to empty the tea into a cup shifted out of place rendering the device useless. "No problem" I thought, Teavana is a large company charging premium prices, Im sure they will take care of us. After several email exchanges we get the ok to mail it back. After mailing it a few weeks go by and nothing. We email Tevana only to find that the product was "lost in the mail". Perhaps it was, I probably send 100 things a year through the USPS and while none have ever gotten lost perhaps this was the unfortunate first case. However, when I started searching for reviews about Teavana I discovered a troubling pattern, they have been having problems with this model failing frequently and had pulled similar stunts on other customers. We did not mail our defective product to the Bermuda triangle, we sent it to the address they told us to.
Recommendation for Teavana: AVOID! The premium price buys you neither a premium product nor quality service.
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I bought the 16 oz Perfect Tea Maker in September. Half of the hinge to the lid broke off two weeks ago--just under 4 months later. I took it back and asked for a replacement. The mall store manager in Denver refused because I didn''t have the receipt (who keeps receipts to everything?). I contacted Teavana directly via their website January 2nd (confirmation email dated & timed 1:12p), after reading on their website that they take pride in their products, that they want happy customers, and that they take 24-48 hours to respond. It''s now January 6th without a response.
I''d still take a replacement for this poorly constructed tea maker, only because I know they won''t refund it. However, I don''t think I''ll be supporting Teavana again any time soon. They do have delicious tea. My review of the Perfect Tea Maker is less generous--examine it before you buy it, and I think you''ll find that the hinge on the lid of the tea maker is poorly designed, flimsy and subject to break with repeated use--and if you like tea, you''re repeatedly using the tea maker. I''ll go back to my stainless strainer, I guess.
I guess I expected better from a company that I liked a lot. What a disappointment.
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I received this item on Christmas with 2 types of teas from teavana, shortly after i tried it out. This tea maker is very well built and works very well at a decently low price. very simple to use, place the maker on the provided coaster, open lid, add proper amount of tea, add water at proper temp. close lid, steep for proper time, place maker on top of mug. The way the tea maker is built is the tea and water sits and steeps in the maker and after its all steeped and ready you place it on top of your mug, the rim of the mug releases a seal in the maker and the tea drains down. functions great, very smart build. looks pretty sleek too. Very happy with the product. being easy to clean (dishwasher safe) and store is a big plus too. Definitely something to look into if your new to or a big drinker of loose leaf tea.
I purchased this to go along with kiddo''s lunch bag and the dang thing LEAKS, even when it''s closed all the way. In addition, it''s extremely difficult for little hands to open and close the top... which it shouldn''t be, since it is made for kids.
