Our teenage son worked in a cafe'' for the summer running a major multi-thousand dollar machine, and became a self-styled expert. This machine is as much as we were willing to spring for as a gift, and it''s been non-stop espresso, latte & whatever for 48 hours. He''s extremely pleased, which says something to us about the machine. He''s found no fault with it after testing all the features...
I''d have to agree with the reviewer who thought this was a terrific machine but seems to be built to spill. We have resorted to keeping a towel near the coffee maker because it is almost impossible NOT to spill while pouring hot coffee from the large glass carafe. BTW the carafe is now chipped and I am having a bear of a time finding a replacement carafe. we also bought a gold mesh filter which works great in this machine-IF it is bone dry before each use. If it''s damp or if we forget to hand dry the coffee filter area, we end up with an overflow of hot water and coffee grounds on the counter.
Dear DeLonghi, please rethink the carafe pour spout and NEVER sell a product with removable parts that can not be easily replaced. The coffee is delicious, the machine looks very cool...just make it work better.
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I bought mine on impulse at my local warehouse club without having read the Amazon reviews, and now I''m kind of glad. I find it much better-designed and easier to use than earlier reviewers, so much so that I think maybe some of the issues have been addressed.
There''s no arguing with previous complaints about the instructions; they''re just crummy. They''re printed in four languages, and they''re equally useless in all four. The cappuccino explanation is just plain wrong. The company has now added a little slip in the package that re-explains the cappuccino function, which helps a little. However, the fact is that the markings on the machine and caraffes are pretty intuitive. If you''ve ever used an espresso maker before, or paid close attention when someone else used one, just look at the machine, think for a minute, and you''ll figure it out.
I also agree with those who mentioned the flimsy construction of the machine-but remember that you get what you pay for. This machine costs about the same as a cheap espresso machine plus a moderately-priced drip coffee maker, and that''s the level of quality you get.
I''m mystified, though, by the people who had spillage issues. I am the queen of spillage; they haven''t invented the "spill-proof" cup that I can''t get to spew coffee all over a 50-foot radius. Yet even I haven''t managed to spill with this machine yet. It has a lift-out water container for the drip maker that I find very easy to remove and replace. I was concerned that it might take some work to get it properly seated, but it settles right in. The espresso maker has a cut-out near the opening that lets you get the lip of the caraffe right up against the place you need to pour. What really makes me think that DeLonghi might have done some redesign is that the caraffes don''t drip at all. If anybody could make them drip, i could, but I haven''t dribbled yet. (As for the cost of the replacement caraffe, other brands fit. The espresso filter and caraffe from my old Magic Chef work perfectly fine. Get a replacement from the Goodwill store; it won''t be as pretty as the original but it''ll do the job.)
I''m particularly pleased with the milk steamer. It makes LOTS of steam, and the frothing bit is designed so that it''s easy to control the amount of froth. You can steam the milk with almost no froth, or you can turn 1/2 cup of milk into 1 1/2 cups of froth. I use skim milk, which is notorious for not frothing, and I get more than enough foam for a great cappuccino. And it''s incredibly easy to clean the steamer, much more so than other cheap-to-moderate machines that I''ve seen.
It''s not a full-featured machine, but it''s not priced like one, either. It does what it says it''ll do, and if you normally buy a couple of Starbucks'' a week, it won''t take long for this thing to pay for itself.
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This machine works wonderfully...but don''t break either carafe!! I had to special order the carafe from Italy and it cost nearly as much as the whole machine. For whatever reason they are nearly impossible to find in America.
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