Primo Water Floor Model Water Cooler

Primo was very quick about shipping. I recieved my cooler in 4 days. The cooler is not heavy; easy to unpack. I was able to unload the cooler and set up quickly without any help. The cooler will fit in to any decor. It really has a nice sleek look. I was surprised to read the review of a noisy cooler. My cooler runs very quietly. Other than when we first started it up, we don''t hear the compressor, no rattles. We have ours set up in the kitchen on a good thick vinyl floor. Perhaps there is enough cushion to keep any vibrations to a minimum. The safety button for the hot water is definitely a plus. Especially if you have small children. The hot water comes out nice & hot; makes a great & quick cup of tea or hot cocoa. I have to admit, I wish the cold water was colder. Using a good pH meter with temp guage, we are getting water temps of 58 60 degrees. Perhaps that is standard but I like my cold water colder. Still its nice to have a head start on a nice cold glass of lemonade. Dispense water, add lemonade mix or squeezed lemons...and throw in a few ice cubes. I didn''t notice right a way, but a day after set up, I discovered my Primo cooler has a defect along the front right side. There is a slight gap where the right side does not line up & hook up with the front panel. The other/left side fits nice and snug to the front panel. I''m sure I could send it back, but I just don''t have the time right now to pack & ship. Besides it works fine and I don''t believe this causes any problems other than cosmetic appearance. Also, I enjoy Primo water and found it can be purchased at our K-mart at about $13 for water in the special primo jug.

Bekka

I have had this for a couple weeks now, it came really fast 2 or 3 days I think, the other primo cooler had really good reviews which is why I got this one, and liked that the controls were on top of the cooler bc they were more out of reach for toddlers, and it looks nice. Now the bad, it is noisy whenever the heater compressor is running (which is about every 10-20min it seems) there is a annoying rattling that I can hear in the next room for about a minute at a time, but it is quite distracting. Also the water has been getting a "rubber" like taste. I have cleaned it out well as they reccommended and it helped some, seems to be getting better over time. I have called Primo 1-800# and you get a real person right away who is willing to go over her checklist of solutions to these problems, they reccommended I unplug it overnight and call if the noise doesnt get better but that it is normal for the compressor to be heard.

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installing water bottles is difficult to do without spilling it. had it for a few months now, still cant find an easy way to swap in new bottle without the hastle.

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My family bought this item less than two years ago. Was working fine. Cold water sometimes not that great, but no problems in function. Unfortunately, I nearly had a house fire because of this machine. With no indication of a problem, the wires to the hot water tank overheated and burned causing a bright spark and smoke. I quickly unplugged the machine and probably saved my home and family. Had it been 2 hours later, the whole family would have been in bed and this could have burned the house down. There is NO circuit overload protection on this machine. If it overloads, it does NOT shut down. I would not recommend this to my worst enemy. There should not be a product for sale that is intended for continuous use that does not have overload protection.

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I got this at K-mart for a much cheaper price, and I''m thrilled with it. I used to have water delivered for use on a rented cooler, and let me tell you, never again. Customer service was awful, hidden charges, bottle deposits, etc. I''m much happier having my own unit and refilling my own bottles. It ends up being so much cheaper, too. I haven''t had any problems with the unit--no leaks, the hot water is hot enough, and the cold water is *almost* cold enough, which works for me since I can add a couple ice cubes and go my merry way. I flushed it out pretty well when I bought it, and I haven''t had an issue with funky odors or taste. I like the way you have to press down from above to dispense instead of having handles that stick out the front--I have fewer floods from my toddler playing with it because it''s harder for her to manage. The hot water safety button is a great feature. I''ve recommended this to friends. I can''t comment on customer service or repairs since my unit has worked perfectly from day one, and fingers crossed it stays that way!