Ceramic Double Undercounter Water Filter Save 20% Off

This has turned out to be a great filter.

We received it in the mail with the wrong size of Doulton filter cartridge, but contacting customer service was easy and they responded and sent me a label to print to ship the wrong cartridge back to them. They sent the new cartridge priority mail and it was received quickly. But, the second cartridge was also the wrong one. It fit in the filter just fine, but it was the SuperCarb, not the UltraCarb. They gave me the option of returning that one or just keeping it and they would refund the difference in cartridge price. I went with the latter, so they refunded my account $12. Despite all this trouble, they were very nice, responded quickly, and were very accommodating.

The filter itself came with no instructions for installation. My husband was the one who installed it, so that saved me the trouble at least :) He said that the tubing needed to be cut into 3 different sized pieces, and we had some left over after that. I suppose cutting it ourselves was good because it''s hard to accommodate every under-sink configuration, so you can just cut it to suit your needs.

The reason I chose to buy this filter is because it accommodates a Doulton cartridge. This is not a Doulton-made water filter. But in my opinion, it is just as good! You can spend the extra money buying a Doulton made one or you can buy this one and fill it with Doulton cartridges. This filter also comes with an Aries Fluoride cartridge. When this one needs to be replaced, I''m going to look into buying a Doulton Fluoride cartridge instead.

I''ve done enough around the home plumbing jobs, that my past experience made me hesitant to install this filter immediately upon receiving, so it sat around 3 weeks unpacked and sitting in my dining area. When I finally got to reading the very short instructions and doing the installation, it was incredibly easy! No leaks!

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The filter is great. Everything needed to mount it is included. The installation was really easy even there was not a thick manual but only few "papers" with instructions.

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It took a while to actually get this item after ordering it. Shipping was delayed considerably. No installation instructions were included with the system. I can figure it out but I would prefer to have the instruction to go by.

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