Royal Berkey w/ 4 Black Berkey Elements Save 10% Off

Royal Berkey w/ 4 Black Berkey Elements
  • Storage Volume = 4 Gallons
  • Height = 23"; Diameter = 9.5"
  • 4 Black Berkey Filters Purify 8 Gallons / Hour!
  • 4 Black Berkeys will filter 12,000 Gallons!
  • Made of High Grade 304 Stainless Steel

Bought this about 3 months ago and was happy with the convenience of use. Out of the box the stainless steel containers had 3 minor dents no big deal. Then a month ago, I noticed one of the four elements was defective as water was flowing out of it like a faucet while the other 3 were dripping along. Got a replacement element (actually they sent me two I guess they knew I would have problems with at least one more since they come in pairs). I was told that there was a defective batch in which the glue was coming undone. Glue? Hmmm. Well, a month ago, I notice sediment (I get my water from a creek) in the ''filtered'' water. I did the red food dye test and one of the elements clearly failed. Then I notice that in two others, the plastic base was coming unglued from the element. There was very sloppy glue work where the plastic was peeling off. And finally, I noticed that the threads on the plastic bolt and nut strips very easily. On initial installation of the elements, the threads hold nicely as you hand-tighten the nuts. But later when you unscrew them for a cleaning, and try to re-install them the plastic nuts just strip with moderate torque. On the first element, I thought it was my fault for over-torquing it. But this happened to all the elements. I work on carbon bike components so I know a thing or two about not over-torquing. This should not even be an issue especially when Berkey emphasizes re-tightening the nuts when running the red food dye test. In fact, they recommend doing the dye test "upon first use then at six month intervals". First use? So much for quality control or quality confidence. Oh well, live and learn. I''m hoping I can get a full refund after 3 months since I have lost all confidence in this filtration system. We shall see...

edit: The customer support at Berkeyfilters.com was very supportive and understanding. The defective batch of filter elements have been isolated and removed from circulation. They are accepting my return for a full refund. If/when they fix the issue with the stripping threads, then I would reconsider their product.

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Hands down the best filter on the market. We love love love it! We live on a well that has the egg smell from hydrogen sulfide in the water and because of that we didn''t drink our own water. We used to buy bottled water and now we love our own water! We purchased 10 heavy duty pcb free bottles and assigned certain colors to the everyone in the house and just refill them. We now drink 4 times as much water! I recommend you purchase the spout with the viewing window so you don''t have to lift the top off to see how much water you have left. Can''t say enough good!

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The filter system arrived quickly, and was well packaged. All the filter elements were boxed well and inside the tank, and the tank was in perfect condition with no dents or scrapes.

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I have owned the stainless steel Big Berkey for about one and a half years. I bought it with the white filters. About a year ago, I bought two of the black filters and stored them for future use.

After I read online about the black filters separating from the filters, I pulled the ones I bought and did the "red dye test". Well, the filters leaked.

Okay, so I called New Millenium Concepts to see what their warranty claims process is. Looks like the filters have a 2 year prorated warranty. Even though I did not use the filters except to check them, I will only get a 50% credit. They mention the credit is prorated like tire warranties. Well, I hope not because I took a Goodyear tire back once with an obvious manufacturing defect. Turns out the "pro-ration" was based on the manufacturers suggested RETAIL price. I could buy a new tire for LESS than the "prorated" warranty price.

Bottom line...I WILL NOT buy Berkey filters in the future! There are other manufacturers for gravity flow water filters. I will buy those since they fit the Berkey products. You should too!

And if you are looking for a completes system, there are two companies that manufacture them and they look like clones of the Berkey, but much cheaper. Buy them instead of the Berkey. I have not heard of ANY problems with their filters.

For something a critical as clean drinking water, the company should have done a total recall at no cost to their customers since they admit the products manufactured during certain lots are defective.

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What started out to be a part of my survival plan, has become an everyday need.

We are fortunate to have very good water, but this makes it even better.

The best part is drinking and cooking without chlorine!

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