
My hexagon water filter works great. My water tastes good and the water is alkaline just as intended. The only thing I do not like is that it does not have an adjustable water spout. Other than that, it does its job.

I am very disappointed with my purchase. First of all, I expected the water to taste good, but it doesn''t. So now the filter is sitting on my counter top, unused. According to the seller, the poor taste may be due to the poor water quality of our water, but I installed a PUR filter afterwards and the water from the inexpensive PUR filter tastes better. Secondly, Amazon should have a very visible link to their or their sellers'' return policy that can be easily checked by a prospective buyer. This will help the buyer decide whether he or she is willing to invest his or her money on a product that cannot be returned onced it is opened and used. I had the impression from reading Amazon''s policy and talking to their customer service staff, that I would get credit for my purchase if it is not satisfactory to me. For that reason I went ahead with the purchase. But I found out afterwards that I could not get a refund as the seller required that it be in the original box unopened! I was in a catch 22 situation where I could not determine whether I made a good purchase unless I use it. I have to be very careful about buying anything from Amazon in the future.
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