Samsung RS265TD 26 Cubic Foot Side by Side Energy Star Refrigerator

• Twin Cooling Keeps Food Fresher
• ENERGY STAR Compliant
• External Digital Display To Easily Adjust Controls
• Dimensions (WHD): 69 7/8" X 35 3/4" X 33 15/16"

Fridge works great, but I found out that you can turn it off with your belly (Im 190 @ 6 feet) when reaching for things you might place on top of the fridge.

The buttons on the ice/water dispenser can turn your condenser off, when pressed at the same time, setting your temps to 0Fc. When that happens your fridge doesn''t work and stops producing cold.

Lucky I noticed this before all my food went bad. I called the 800 service number and it was fast and told me the buttons to press to fix this. My temps went up 10 degrees before I fixed it since there is no mention of this in the product literature.

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I''ve had the fridge for over 7 months, replacing a 12 year old Kenmore. The first Samsung delivered was a lemon (ice maker and condenser malfunction). Returned.

So, let''s start from the top down.

1. The exterior has good, clean lines, with hinges hidden behind the door frame.

2. Handles are secure and doors are easily opened and closed.

3. The ice and water functions are consolidated. You must select ice or water and depress a lever dispense. This is one of the major design flaws of this refrigerator: the ice frequently comes out all at once, often spilling over to the floor below; ice is of poor quality, often coming out with chips, and melts rapidly; water is not adequately cooled-no cooler than getting from sink faucet. I much prefer Kenmore''s dual dispenser,ice size and quality, and water temperature.

4. Icemaker is SLOW. We have to buy or make additional ice even for small gatherings and, like many brands, the icemaker is noisy. However, having it on the door vs. mounted in the freezer compartment has given us a little more storage space.

5. Temperature distribution is even throughout and items to the rear do not freeze up as with our old Kenmore.

6. A common complaint is there is limited shelf adjustability. However some of the shelves are retractable for easier access.

7. Energy savings have been better than our old Kenmore, but unremarkable.

8. The compressor is fairly quiet.

9. My experience with Samsung customer service was poor.

Overall, while I''m disappointed in the performance of the icemaker, water, and shelf flexibility, the unit has performed acceptably, yet with no notable qualities.

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I have owned this refrigerator for nearly a year. It is very quiet and it has lots of freezer storage space. However it has one problem that drives me up the wall. The ice dispenser plugs up about every three weeks and I have to take the ice bucket out and clean out the ice clog in the bucket and the dispenser chute with warm water.

Here is the scenario that always occurs. I have the freezer temperature set at -2DEGF. Mostly I leave the dispenser switch on "water". I switch it to "cubes" or "crush" when I want ice. After a several days I start getting a combination of crushed ice and ice cubes when I ask for cubes. After several more days I can only get crushed ice even though I have the setting on "cubes". After several more days, It just grinds away with nothing coming out.

Here is what I have to do to get Ice cubes. I open the freezer door and remove the ice bucket. Then I dump the ice from the bucket. I then run warm water through the extraction chamber to clean out the ice clog. The cubes/crushed ice has formed a clog. Then I have to pour warm water though the dispenser chute in the door. Yes, it is usually partially clogged too but the main clog is always in the ice bucket. After cleaning out the clogs, I put the ice bucket back in the freezer door and I am good to go for two or three weeks.

This problem started as soon as I got the refrigerator. I called Samsung and they sent me a new ice bucket. I thought my problem was solved. But it made no difference. The same problem occurred. I swapped the ice buckets a couple of times just to be sure. The problem was the same for both ice buckets.

I lived with the problem for a couple more months before I called Samsung and asked them to send a repairman. The repairman came a couple of days later. It was plugged when he got there. He cleaned it out just as I had. He said this was just something I had to live with and I should switch the setting to "cubes" after each time I asked for crushed ice and dump a few ice cubes. It seems likes the crushed ice is partially melting and then refreezing.

Incidentally, I wrote a version of this review about four months ago and sent it to Amazon. I got an email from Amazon saying someone read it and it was helpful. That review has mysteriously disappeared so I''m writing it again. I think the problem I am having is a design flaw. Samsung should modify the Ice Bucket. I bought this refrigerator based on the Consumer Reports review and rating.They probably only tested it for several days.

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I cant say whether this fridge is worth buying in the long run but having owned it now for a couple of months I think its a very nice fridge with great features for the money. Got cold very fast when first plugged in (a few hours only) and has so far been problem free.

I have read complaints of the led lighting not being bright enough but I think its just fine. Plenty of room for storage, it has solved all the problems I had with my old fridge.

Very happy with the purchase.

Update: a few months in only and the ice maker is now being temperamental about dispensing crushed ice. Second samsung product I have had to have service on so soon after purchase, not good...

This refrigerator looks really cool, has all sorts of sensors and other electronics, and that may be where the trouble lies. From the beginning, was not happy with the lukewarm water from dispenser (manual says if you don''t like it, add ice, no kidding). At 11 months the refrigerator temp rose to 56 degrees and hung there. Electrician replaced computer panel (this refrigerator has a computer), and that solved the problem for one more month. Same thing happened, and this time we learned that the welding on the freon tank was bad, so there was a slow leak that could not be repaired. The repairman said this is a classic issue with many Samsung refrigerators these days. Well, its been nearly two weeks of hanging on customer support lines at Samsung, but we finally have a certificate to replace the refrigerator (the freon unit, thankfully, carries a 5-year warranty). Will not ever buy a Samsung product of any kind again, but then, I''m cranky.