Pretty soon, just like other users, the office Cuisinart ran into problems. A K-Cup would be put in the machine, the Brew button would be pressed, the machine would make sounds as if it was trying to brew, some liquid may start dripping into the cup below, but then nothing. This same problem happened to one of the co-workers who had bought this Cuisinart model for their home. The manual was referred to, troubleshooting ensued, tinkering occurred, but nothing seemed to work. One of the home Cuisinarts ended up going back to the store to be exchanged. An inquisitive co-worker at the office, however, took a straightened paper clip and started poking around. After a number of "pokes" with the paper clip in the part of the machine that is sharp and hollow that pokes into the K-Cup, the office Cuisinart was back in working order. The co-worker who had replaced their machine at home, again, ran into the same problem. The Cuisinart stopped working. Using a paper clip to clear the same part, the home machine was returned to working order.
*** I WOULD SUGGEST THAT YOU LOOK AT THE K-CUPS THEMSELVES ***
While this may not apply to everyone who is running into problems with this Cuisinart model, this may help some of you, thanks to that same paper clip wielding co-worker. And if anything, it may help if you end up purchasing this machine by avoiding one of the problems that may be plaguing others. In my case, the K-Cups come from a lower elevation than where I reside, so there is a LOT of pressure in the K-Cups. Prior to putting the K-Cup in the machine, we poke the cover of the K-Cup. I favor right in the middle where the Cuisinart machine will eventually poke the K-Cup to reduce the chance of grounds escaping through another hole under forced pressure and mucking up your expensive machine. Make sure to gently press the lid/foil of the K-Cup down to force out the excessive air. Then you use the machine just as you regularly would. Since coming across this realization and releasing the pressure in the K-Cups, the office Cuisinart machine and the various co-workers with their home Cuisinart machines have reported no more issues. Including myself. I bought one of these machines after running this field test of almost five months. I figure if I try and keep any K-Cups contents from being forced into the machine through the entry needle (the sharp hollow point) in the first place, hopefully, I won''t have clogging problems down the line. This may also keep random grounds from ending up in your cup. I''m not sure about the inner workings of this particular machine, so who knows how far interloping K-Cup contents can travel in this machine and what problems they or eventual build-up can actually lead to, but at least for me...so far, so good!
I''m not a coffee drinker at all. But this machine comes in very handy for all the coffee drinkers who visit. I don''t have to try to figure out how much to brew, remember who likes what, wait for the coffee to finish, or be stuck with a leftover pot of coffee. You select the size. There is a huge variety of flavors. It is quick. But, it is not cheap. That would be the detractor so far for the K-Cup system as a whole. Also, if you are a Hot Chocolate fan, you probably do not want to add more than 8 ounces of water. I would suspect that Hot Cider is the same. I''m not sure if this is a fad and will eventually go the way of the 8-Track tape, but at least for me...it works and works well for just what I need.
Update: The first Cuisinart (purchased for the office) has been in-use five days a week, multiple times during the day, and going strong since December 2010. It hasn''t been descaled (but probably should be) during that period, but it has been getting both regular and filtered water, so that may be pretty helpful. My personal Cuisinart (which I purchased five months after the office one) is also doing quite well. It doesn''t get used as much, but again...*knock on wood*...no problems. I really do believe if you avoid clogging your machine from the start, you have much better luck in the long run.This coffee maker makes a great cup of coffee! I have increased my coffee consumption beyond just initial wake up and breakfast. It was kinda hard to justify the price at first, but with family encouraging me, I purchased this model from Bed Bath & Beyond with a 20% off coupon.
There was a small learning curve and adjustment to make, but it was worth it. I have many 14 and 16 oz mugs from around the world and have become used to drinking a couple of 14 oz cups each morning. However I quickly learned that even the 12 oz setting with the K-cup caused the coffee to be too weak for my taste. I settled on using the 8 oz and 10 oz settings, depending on the coffee used. The increase in flavor, taste and consistency over even the best of pot brewed coffee more than made up for the decrease in amount.
The price of the K-cups are too expensive to continue using them at the rate of 6 to 10 a day, every day, and my personal favorite coffees are not available in K-cups anyway. A a result, I use the included "make your own" filter most of the time and make my favorite coffees. This setup works great and has very consistent flavor. I have ordered the Solo-cup and EZ cup and will try them when they arrive.
My wife noted that I don''t just stand at the coffeemaker waiting on the coffee anymore. It is fast and convenient and every cup is fresh and hot like that first cup from a brewer. I can''t go back to the old way. I am glad my family urged me to get it.
Buy SS-780SA Single Serve Brewing System Now
I cannot believe how good this product is in combination with Keurig''s K-cup system. We''ve owned the Bosch Tassimo and loved that for the last year until we couldn''t get the descale light to go away, plus the selection was quite limited to Starbucks and Gevalia. Both good brews (not great), but in comparison to the variety of the K-cup system they look and taste paltry in comparison. Caribou Coffee is a mirror image (tastewise) of what you buy in stores and the Donut Shop blend from the Coffee People is incredible as well. For a bigger kick Emeril''s Bold and Easy is fantastic, or you can brew your own blend of whatever you like in the reusable cup which Cuisinart nailed. Coarse ground coffees fresh from Dunkin Donuts come out very weak and are not advisable, but their Turbo Hot blend sold in grocery stores brews FANTASTIC as it has a finer grind. I think you can re-grind coarse coffee in a burr grinder to get a deeper brew.Again, if you love coffee and you love the idea of the single brew system then this Cuisinart is for you. It''s a solid machine that brews a very impressive cup of joe from a variety of vendors.
Read Best Reviews of SS-780SA Single Serve Brewing System Here
After agonizing about this purchase for a long time I finally bit the bullet and bought one. I have been through many coffee makers for various reasons, including due to wasting coffee, taking up counter space for something only I used, and just overall being a PITA. Hands down this is the best money we have invested in a kitchen appliance in many many years. The convenience of this thing cannot be beat and I am LOVING the savings over the craving to jet off in the car for a Starbucks when the mood for a coffee strikes. I have my AM/PM coffee in less than two minutes with no mess and no tossing half or more of a carafe.Now, as the only coffee drinker in the house, this appliance makes even MORE sense to buy. My kids have loved making hot cocoa and now can do so on their own. My wife can enjoy hot tea or a chai. Instant hot water when needed. This thing can be enjoyed by everyone in our house. It''s even better for guests since everyone can have the flavor they want. Decaf? Got it. Bold? Got it. Tea? Got it. Cocoa? Sure! Hazelnut coffee? Done. Vanilla? Got that. Chai? Got that too. How can you argue? Plus, this thing is insanely quiet. Even making coffee at 3AM is super quiet (everything is louder at 3am) I am a sporadic coffee drinker and like to have some joe when the mood strikes, and this machine lets me be completely spontaneous with zero mess and even less hassle.
I do plan on being a bit more efficient with my own brew and utilize the "my K-cup" for my own grounds most of the time. But I have a hard time thinking of another kitchen appliance that can be so much fun for the entire family. My 11 year old even said she wants one when she goes to college! LOL! Awesome.
Reasons I picked this Cuisinart over the Keurig:
1. A bit shorter and it fits better under the counter.
2. I like the rinse button. Yes, I know the same thing can be done on the Keuig by doing a small brew with no K cup.
3. Built like a tank.
4. Built in water filter.
5. Biggest water tank of all models.
6. 3 Year warranty.
7. Built in storage for the reusable k-cup.
I am being realistic here and have paid attention to ALL of the negative comments on these things. I read them ALL for this model and the Keurig models. Seems a few very simple things can keep them running well and I plan on doing the following as a "each use" habit and/or routine maintenance:
1. Relieve the pressure in "poofy" k-cups by poking a small hole in the BOTTOM before inserting and closing the top. I have read in many places that this prevents dry grounds from "poofing" up into the lines when the top needle pierces the foil, and doing so ELIMINATED a lot of problems for folks.
2. Don''t let the tank run dry of water. Keep it topped off.
3. Run a rinse periodically.
4. Periodically check and clean the lower needle. (this is spelled out in the manual.)
5. Treat the unit as an expensive investment which it is.
We are also lucky that where we live hard water is not an issue, and I think the quality of water in a persons area has a lot to do with how well these (or any) coffee makers will perform long-term.
Overall we are VERY happy.This is my third k-cup brewer. The 5 cup selection is the best! Using the 4 Oz iced settings makes very good espresso to my taste. If it were possible I would rate this as a 10 star review. My bride of 49 years like her tea strong and the 6 Oz is just right. As we are both retired we set the auto on to 07:00 and off at 22:00 (10:00 PM). We consume about 80 Oz of coffee/tea daily and the reservoir of 80 Oz only requres a daily filling most days. Crusinart got this one right even better than their grind & brew makers.
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