Purchased this machine about three months ago and have been totally pleased with it. Owned a C 1000 and upgraded with the frothXpress PLUS as well.... Easy to program, easy to use and easy to clean. I have been through two cycles of cleaning with the tablets and the cleaning took about half the time the C 1000 took... It uses special Cearly Blue filters.. no discounts on these. They are a standard price and you replace them with every cleaning so there is a little expense with this.The frothXpress is great and I use it only when I am making a few cappucinos. It comes completely apart and cleans easily.
All in all, I could not be happier. The only thing that coul be better are the initial directions on how to use the machine. Having owned the other one, this one was easier to maneuver. The directions for the frothXpress PLUS are almost non-existent but I found some directions online which helped.
It is a hefty price for a machine but I value good coffee. You will not be disappointed.
I held back posting a review until now. Last week the filter needed to be replaced and I ordered the wrong one (it''s not the white filter that shows up as a bundled item with the tablets btw) so we''ve not been able to use the machine for the past week. We went back to using our old Tassimo single cup maker which I used to think brewed a pretty good cup of coffee. After drinking espressos, lattes and regular coffee from the Jura for the past 3 months I''m afraid I''ve been completely spoiled for anything else. This machine has now become an integral part of our daily routine...need to make sure I don''t run out of the filters again!
If you''re thinking about purchasing this machine all I can say is "do it, just do it".
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Jura is absolutely the best home automatic cafe machine. I have been drinking coffee made with European coffee machines since the 80''s. Because of heavy use my espresso machines lasted about a year. Then while I was living in Europe I found Jura. I had a Jura fully automatic machine for three years in Europe. It was in perfect condition when I left. The lucky recipient of that machine, came back to the USA a year later.... and right away they bought a Jura for their home.My FIRST purchase for my home after I repatriated. > I bought the C5, I just love it. It ALWAYS works with zero problems. I stagger downstairs every morning... push button and Wa-La... a perfect cup off coffee for which the beans have just been solely ground for pours forth....
I have owned every brand out there and I am SOLD on JURA! DEPENDABILITY!!!
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I have purchase the new Jura-Capresso Impressa C5 before it had been released. So I had to wait for several weeks for its delivery. Once it arrived it took a good couple of hours to read through the manual, (the machine operation is not intuitive). It had all kinds of warnings for grinding: no oily beans, no flavored beans, and so on. (You could grind such beans in separate grinder and use it in the grinded beans compartment. I have not tried this yet). So, I have followed the instructions closely, and for about 5 to 7 days it worked fine. However, one morning, after the first cup of coffee I made, I could not make a second one. (There was no coffee coming out of the spouts). I try different approaches to solve the issue myself, however eventually called the company. The representative had walked me through some steps, basically squandering more and more of my good beans, but was not able to solve the problem. To his credit, once he realized he can not resolve the issue he offered to replace the body of the machine. The way it worked; the company has sent the new body and a label to send the old one back. (I had to remove all the removable parts: water tank, spout for cappuccino, and such) It took about a week for a new one to arrive. On arrival, I have noticed that the spout on the new one did not feet as well as on the old one, but I did tried to froth the milk yet. (I hope it works)As far as quality of the coffee it makes, it is not bad; it is still not a commercial quality, but the machine makes a creama that is somewhat resembling of a good European café coffee. I have tried several different kinds of beans and came to the conclusion that quality of beans make a bigger difference than the machine itself. (I tried the good beans in the cheap espresso machine and the coffee was almost as good). The best beans I found were at the "Whole Foods" store.
Overall, I think it is way overpriced, and I would not purchase it again.
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After 2 months reading reviews and researching online the best coffe maker to buy I decided to try the Jura C5. I read some reviews as the coffee maker wasn''t good preparing hot hot hot espressos I guess this people is crazy and lazy. You have to read the manual before use it if you want hotter coffee just pre warming the cup with the hot water feature, this it takes around 5s... but I''ve never needed to do that and my coffee always as hot as a Starbucks espresso.I bought this machine to make lattes. I loved it. It''s easy and I can prepare the same cafe mocha that I usually got in a Starbucks. I bought cafe mocha powder and a chocolate syrup from Ghirardelli website and after some cups I know how many spoons and pumps I have to use it...
You can changing the cup size and customized to your personal cup size to keep easier your daily coffee preparation.
My metal tray came with some scratches on I called the customer service and promptly they send me a new one by mailing.
As many people said the cleaning tablets are overprice but you can prepare many cups before replace it: If you brew 10 cups a day you need about one tablet every three weeks and one Clearyl Blue Cartridge per month. The machine indicates when you have to change both.
I am really satisfied with my coffee maker!!!!!
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