Aqua Rain Water Purifier

• produces up to 25-30 gallons a day
• quality drinking water for less than $.02 a gallon!
• uses ceramic filters - last up to 10,000 gallons
• gravity fed filtration

I purchased an AquaRain unit and had the same experience as the other reviewer. My bottom unit split in THREE places and I could no longer fit the upper part over it. This was after only about two years. AquaRain refused to replace it, saying that this was very uncommon. Well.. apparently not that uncommon. They offered me a very small discount on a new unit... almost full price. LISTEN TO ME... there are a lot of reputable gravity filter manufacturers out there that would replace a split stainless canister... ok? Because it shouldn''t happen. The housings for these filters should last a lifetime if not abused. AquaRain used to be inexpensive compared to other gravity filters but that is not the case anymore. You can get a better deal on a quality product. My feeling is this... if they can''t manufacture a steel can that works, how much confidence do you have in their filters doing a good job?

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What a crock. I received my order today minus two of the 4 extra filters that I had ordered with the filtration unit. I called the company and the person I spoke to sounded like she had an IQ of 2. When she finally pulled up my order, it turned out that she couldn''t tell me what I had ordered and they guessed from the amount I paid and sent it out. No call to me to confirm or discuss. I told her that this was not my issue and if Aquarain had any quality customer service that they would admit their mistake and send me the two filters they shorted me. The person on the phone stammered and I asked to speak to the manager and she told me that she was the manager. I am sending everything back. She at least said that I would get a refund. For the cost of two filters on a mistake made by them, Aquarain was willing to send a customer away. What an awful company. The product may be great but I would recommend avoiding this company. Can you believe they guessed at what I had ordered. Come on.

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Aqua Rain Water Purifier

I have had one of these for 12 years never a problem and i do not look after the unit other than pour water into the unit. Still on the original filters cleaned them twice. Saved a lot of money on bottled water to. Steve.

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Ah I see we are not the only ones! We purchased an Aquarain and after just one year of use the bottom container started splitting. I talked with the man we bought it through and he said he had two other customers that had the same problem. A short look on google confirmed this. I emailed Aquarain and she wanted pictures. I sent them and she said "I have been working here for years and never heard of this problem. It is very uncommon. ". They would not replace it and did not even offer a discount for a replacement. We will be purchasing a Berkey and only wish we would have gotten the best first! It is hard to see in the picture of the Aquarain (how convenient) what the structural problem is the Berkey has a large lip that comes over the bottom container whereas the Aquarain has a very small one. We were always concerned that one of the kids would knock the top part off of the bottom container. The Berkey does not have that problem as the top comes much farther down on the bottom. We have friends that have a Berkey and it is much sturdier and better made.

I have used the Aqua Rain every day for over 1 year. I have still not needed to use abrasive on filters, but I have washed the insides of both SS containers and all filters inside and out with dilute hydrogen peroxide. Only done this once about 6 months ago when the water started to taste a little off. That solved the taste problem. The water from this filter system tastes excellent.

This is the best water filter I have ever used and I feel this is a great value even though it is fairly expensive. It is worth every penny.