You will be amazed (and perhaps disgusted) to find out just how dirty your carpets really are after using this unit (even after vacuuming with a "high-end" vacuum cleaner). It REALLY pulls out the dirt. But make no mistake: this is no "miracle worker". If your carpets are soiled with pet stains, you will want to pre-treat stain areas by spraying (and thereafter scrubbng with a scrub sponge) the stained areas with the cleaning solution prior to using the unit. Also, after 3 or 4 months, most pet stains will reappear. This is not a negative reflection on the Hoover cleaner, but more a reflection on the realities (and limitations) of carpets, carpet cleaners, and pet stains. I am not aware of any other carpet cleaner (commercial or non-commercial) that can do any better than this unit, and believe me, I have looked. Further, the performance of the unit will depend on your willingness to clean out pet fur and/or other debris from the filters. As said, it is not a miracle cleaner you have to give it some help by cleaning out the filters so that it can perform at its best. To my knowledge, there is no "miracle carpet cleaner" that ovbiates the need to peform essential basic maintenance on the unit.This product also wins accolades for not leaking cleaning solution from the primary tank or the recovery tank. It''s a very "tight unit", liquid-wise.
If you want clean carpets, and don''t want to drop $1000 or more on a true "commercial" cleaner, this is the way to go.After 20 hours of use I am quite pleased with the Hoover c3820 Steamvac carpet cleaner. The c3820 does a good job cleaning my acres of carpets whether I use special detergent, Simple Green, or vinegar. I also like it for spot jobs. The Hoover picks up virtually all of the water so carpets dry quickly. This model is mostly plastic so I wouldn''t want to go any cheaper in the Hoover lineup. I go slowly so I need to empty dirty water and refill the unit once or twice when doing an average-sized room. Calling this "commercial" may be because it''s quick for spot jobs, but it is not quick for big jobs since the tanks are only 1 gallon. The seal on the lid of the dirty water tank can be a problem the unit won''t suck up water unless there is a good seal on the tank lid. I gave up fighting it and now never take off the dirty tank lid. I pour out the dirty water through the slit on top. The unit does not come with a stair cleaning attachment. When I feel strong I do lift the unit and use it on stairs it''s similar to lifting and using a full-size vacuum cleaner on stairs.
Buy Hoover C3820 SteamVac Spotter / Carpet Cleaner Now
Machine worked flawlessly for first six months with little parts cleaning maintenance. Then, after about 6-8 months, the suction died. I took it apart, cleaning and looking for obstructions, finding none. With recovery tank removed, the suction is powerful coming directly from vacuum engine port. Once recovery tank was replaced, all gaskets inspected, nozzle cleaned and lid on securely, there was still scant suction. This is a design problem that needs to be fixed. Thank goodness I bought from COSTCO with the always return policy with a full refund. I''ll try a different model or manufacturer for this as next step. Bottom line: If you can get from COSTCO and replace as necessary not minding the hassle factor, it''s a good choice. If purchased anywhere else, try another model or manufacturerRead Best Reviews of Hoover C3820 SteamVac Spotter / Carpet Cleaner Here

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