The Vienna Plus had more water in the dredge drawer.. so much that I first thought the machine was leaking!! Found out that IS the way the machine works.. But the machine was bigger than the Odea, so it had room. I had to clean it out every 6-8 cups made.
The Vienna also allowed me to see the water level, so it was easy to refill.
Now for the ODEA:
Doesn''t matter which model Odea you get, they''re the same build. I was impressed by the BMW-designed mechanics, so I bought it for the sleeker look. Smaller unti fitted well on the small kitchen counter I have.
MAKES STRONGER COFFEE than other models of Saeco that I''ve tried/borrowed/owned/tasted. It''s able to extract more flavor.
PROBLEMS:
1. The water container is smaller than the Vienna. And the tank is hidden, so you can NOT see when it''s time to refill. YOU MUST refill before it''s down to 2 cups left, because the light weight will make the sensor stop working. The sensor is not by water, but by weight of water!
2. The coffee lid can''t be opened while the machine is ON. The other models can. This is weird.. because I used to be able to refill the Vienna while it''s brewing.
3. The dredge drawer needs to be emptied for every 3-4 cups of coffee brewed!! Though it''s not really full, the sensor will not let you brew coffee with water in this drawer!! So you will end up cleaning this every 4 cups max.
4. The drawer can''t be seen, the spills can''t be seen, because of the sleek design, everything is covered. And everything is BLACK, so you can''t see whether you''ve cleaned it very well. Coffee grinds may be hidden in places you can''t see... all gray and black plastic!!
WHEN MY NEW MACHINE WAS 5 WEEKS OLD, THE 3 RED LIGHTS FLASHED QUICKLY which means electrical problems. Turning it off and on did not help. Calling the manufacturer, diagnosed over the phone, and ended up to have to replace it with a new one. IT SIMPLY STOPPED WORKING.I give this machine 2 stars for the great coffee it has produced for us over the last 11 months. Once you find the beans you like, it''s just wonderful to enjoy a cup of espresso or latte macchiato in the comfort of your own home anytime. We really love the coffee it makes! However, the grinder broke this morning for no particular reason. The machine is still covered by the warranty but an expensive appliance like this should be able to function much longer than 11 months... ''
Like I said, the coffee the Saeco makes is wonderful! I also have to agree with the other reviewer that the water container is very small and that the dredge drawer needs to be emptied fairly often. It''s a bit annoying because you don''t get any warning and if you are in a hurry in the morning... well, no coffee, if the machine needs some kind of attention.
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Was so excited to try this out.... First few days were OK. After a while the red alert display would light up even if everything''s filled up. I discovered that the problem lay in the water tank sensor. At first, filling the tank up to the brim would do the trick. After a while, I had to hold on to the water tank (press it towards the machine) just so it won''t light up (and stop) in the middle of a brewing session. I was ready to live with this quick fix, if only to make sure that I had good coffee for breakfast. But just yesterday, even this technique wouldn''t do the trick. I had to bring the machine to a local (I live in the Philippines) Saeco service center. To my dismay, they only honor Philips Saeco warranties and not Saeco warranties. If only I could return the machine to the seller. But the shipping costs alone would not make it worth my while.I should have paid attention to the reviews posted by other buyers before I made this purchase.
Update 2/21/13: Got the machine back from the service center yesterday and it worked fine. I hope it stays that way for the next five years or so. :-) Apparently, the sensor was not aligned properly so they just had to adjust it. No parts were replaced.
Read Best Reviews of Saeco Black Odea Go Eclipse Super Automatic Espresso Machine Here
I love the coffee this machine make! As I developed more and more demanding taste in Espresso I have bought more and more machines. This one is the one make the best Espresso, better than the Gaggia I have.I do not have the reliability problem as mentioned in two previous reviews. The machine runs fine for almost two years now. I regularly clean the drawer (every 2-4 times of use), and only add water made from a filter pitch. This keeps the machine runs smoothly continuously.
Overall, I consider this machine a very good buy for the money.
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