H2o Mop X5 As Seen on Tv

The good: 1) its great if you have to clean without a lot of chemicals (pets, asthma, etc).

2) the attachments do an awesome job around award fixtures like the back of the sink faucet or behind a toilet.

3) the steam mop got dirt up that my swiffer mop didn''t

4) it got old tea stains out of my laminate counter.

5) I got the extra floorpads when I ordered from HSN. It is worth it! You can have a clean pad on standby while one is in the laundry.

The not great: 1) the attachments aren''t easy to change, and you have to give the nozzle a few minutes to cool before you can change out. So you sort of have to plan your attack in stages based on the easiest to change (floor mop head) to the longest time to cool (steam jet nozzle) to save time. This is contrary to the "cleaning top to bottom" method.

2) the long floor mop handle doesn''t feel sturdy/strong.

I feel like I have to be careful pushing it across the floor like if I push to hard it might snap.

3) when steaming your floors, they will be a little wet since this is not a water extraction floor steamer. I was just a little surprised by the wetness, but it isn''t too big a deal.

4) the mop uses water very quickly. Not a big deal, just plan out your attack so you can refill at convenient break points in your cleaning routine.

Overall I love this mop and use it twice a week. It is worth it. My least favorite thing is the less than sturdy handle.

I had the original H2O mop (steamboy mop) about 4 years ago. My mom got it for me as a gift for cleaning our house for my newborn twins. It was the most awesome thing I had for cleaning!! I was in love. Then after 3 years of use, it died :( I tried to find a replacement, but the H2O mop was no longer made. I later found out that was because they were developing the X5.

From the first infommercial, I was sold. I bought it and was so happy the day it came. I tried all the attachements out. The clothing steamer will not get much use in my house.

The jet nozzle works great for cracks and crevices, but the steam is not always consistantly strong, so you have to wait a minute for it to catch up.

The nylon and metal scrubby brushes didn''t impress me at all. I did like to use the metal one for the baked on grime on my glass top stove, but otherwise, not a lot of uses.

Window attachment was way more trouble than it was worth. I did 2 windows and really had enough.

So my main use is for floor cleaning and I was OK with that. For that I would buy it any day of the week.

After 4 months of use (2-3x a week), it one day stopped working. I went through the troubleshooting and nothing worked. Called CS and they agreed that I did all I could and they would send out a replacement heat unit. FOR $13.90 SHIPPING AND PROCESSING FEE. Are you kidding me????? 4 months after using it and I have to pay for a defective item replacement on a $120 unit? She told me that the warranty stated that shipping would be extra for replacement item (later I did locate my warranty that came with it and there was no such stipulations). I paid it and the new unit came within a weeks time.

Flash forward 4 weeks, it stopped working again. Now I am storing this thing empty (which I did not do with the first one, but it recommends it in the instructions), and I run vinegar through it every other week. Nothing. I do not have hard water, so it''s not a mineral buildup thing, I have done everything perfect. I am beyond upset with this purchase. I have gone from recommending this product to everyone to hazarding people from wasting their money on this POC. DO NOT BUY!!!

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Gosh, it looked so great on that infomercial! Despite some bad Amazon reviews, I trusted the good ones and shelled out $110 for this item. It came quickly, I''ll say that, but went downhill from there. I 1st tried it on some mildew in my shower. Had no effect at all! Ok, they advertised it would take the scale off shower doors so i tried that. Nothing! I have all laminate floors, but they said that''s ok, so I tried that next. I will say that it seemed to do a really nice job on the floor... but for hours I had a funny smell in the house like cocoa butter so I figured it was no good for laminate as it must be steaming the finish right off it. Still searching for some merit to this item I used it to "dust". Well, that''s a joke. So much more cumbersome than picking up a duster... overall a drippy mess! As others have stated, the handle is wobbly and I found it very awkward to use the hand held attachments. All in all, a piece of junk. So I called the number listed on the ''money back guarantee'' and they willingly gave me a return number. Dopey me, i thought this would cover shipping, but NO. I shelled out another $15 to return the item. All in all I wasted $25 in shipping on this item. Believe me, JUST DON''T BE TEMPTED because you''ll regret it too!

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We recently bought a house that has not been cleaned thoroughly for a while. So I started using the handheld part of the steam mop to clean bathrooms and kitchen cabinets... especially all the little groves and corners that you would hardly get into with even a toothbrush or Q-tip came out completely clean. I even wiped down the bathroom walls with it. I am not so convinced with the handle. When cleaning floors the whole thing feels wobbly and I am not so sure how long before it breaks.

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After doing a lot of research on steam mops and watching the informercial on the H20 Mop X5, I decided to purchase it. In fact I purchased 1 for me and 1 for my daughter. I was shocked when I opened the box. It was very small and flimsey....I decided to give it a chance and tried it that night. It was very loud and noisy and it left my floor soak and wet. I immediatly called customer service and was very fortunate, they arranged for UPS pick it up and refunded my full amount including shipping. I now own the Shark steam mop and I absolutely love it.