Vitapur VWD9506BLS-POU Point-of-Use Water Dispenser Save 11% Off

Product description lists the 3 stage filter and quick change adapter. Page 4 of the instruction manual states "for hygiene purposes, the filter included inside the water dispenser has not been factory installed. It has been shipped in its original shrink-wrapped package..." On opening lower panel (which is part of the problem [see below]) it was empty. Requested a replacement which Amazon promptly shipped. On arrival of the replacement I removed the lower panel to find it empty again! I excepted more purchasing directly from the manufacture vs costco or wafair. Returned product asap. Why purchase a product that doess''t include all of the parts. The filter is one of the largest features of the product. I should also warn that on both products the lower panel is held on by a screw that is overtightened and/or stripped. You''ll have to drill out the factory stripped screw to even access the lower panel. Do not buy, do not buy, do not buy....

We ordered 2 of these for my office. One of them is great works perfectly, very easy to install, no issues. The other has terrible tasting water. It has a very plastic or chemical taste. I have tried several remedies that I found on-line (ie. flushing with vinegar and hot water) and it is no better. In fact it''s maybe even a little worse. The only plastic parts that the water touches are the float valves in the water tank and the plastic tubing for the water line, both of which are pretty important to the functioning of the machine, so... just a warning. 50-50 chance that you will have good tasting, drinkable water.

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Installed it 3 months after receiving it. Alarm went off and could not be shut off. Hot water dispenser not working. Trying to figure out return.

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Purchased 2 to replace 2 existing Vitapur point of use models that were 3+ years old. One unit was OK and using constantly the other nit so much. The problem with that is the pump would not prime and it wouldn''t dispense any water. The orginal units would probably have lasted longer is they weren''t in constant use at our business and with 30 + employees providing water to 2000+ customers on a monthly basis abusing them it was time for an upgrade. Also the older units were a HUGH pain to change the water filters. It was quite a production each time to change them.

New ones arrived nicely packed by freight. A big decision in this purchase was a height restriction in our location that required a unit 40 inches or less. You would have thought that changing the unit out would have been a breeze and the first one was. But the second unit, the cap on the hose area wouldn''t come off so you could quick connect and when trying to pry it off with a tool I totally broke the release valve. Luckily I still had the old units handy and was able to pull the valve off the old unit to use on this one.

Cold is nice a chilly. The hot has a safety feature where you press a button, wait 30 seconds and then release the hot water. It doesn''t really give a indication that the hot water is ready. So it;s a little misleading. One unit sits where customers are and I have to make instructions for them to read if they wanted to make hot tea.

It is a much sleeker unit that our prior vitapur dispensers, with the stainless steel, black and blue lighting it looks much more expensive than they really were. I''ve have them a couple of months now and everything is working as it should. I haven''t had to change out the filters yet, so will update review once I''ve tackled that piece. Lets just hope these last longer than the last ones.

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