We bought this product based on the Melitta name and the enthusiastic reviews, even though there were just a couple of them. We also liked the fact that it was designed for both pods and ground espresso, and based one review, it seems to work well with pods. The unit is also easy to operate and clean.Using ground espresso, however, the result was much weaker than we got with our old, fading Krups, using the same coffee. We followed the instructions closely and also tried different coffee and water ratios. We then sent very specific questions to the support team (at Hamilton Beach) from their web site... and received no response.
We appreciate how Amazon took this back with no effort (other than cleaning and repacking) on our part. We will continue to make Amazon our seller of choice.
this machine was one of the best Christmas gifts i could have ever gotten!!!
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I purchased this espresso maker in Dec of 2011 and I was excited about getting the unit to replace a Delonghi that gave out. I figured if I paid in the $150.00 range I would be getting something better than the unit I replaced (about $80.00), but it wasn''t so. It does heat up quickly but that''s about it. The first unit wouldn''t draw water from the tank. I called Melitta and they had me try a few things before saying they were authorized to send me a new unit. The service rep told me they would send a new unit and instruct me as to where to send the plug I cut off the defective one. I asked at least twice if I was to send the plug first and she said no. It seemed strange but I waited for the unit to arrive and assumed it was taking extra time to get here because of Xmas. After 3 weeks I called and they said they had no record of me calling. I had to go through the whole story again, send them the plug from the defective unit first (makes sense right?) and received the new unit. It worked but it leaks all over my counter and the handle that holds the grounds is corroding. I use only bottled water. I called them and they said to send them the handle so that they can look at it and figure out why it''s corroding. I have the old one from the first broken unit that I can use but they don''t have any replacement parts to send me so that if the second one corrodes I can''t use the machine at all. The water drips into a plastic piece and doesn''t touch the corroded metal, but it still isn''t right. The water tank is large but when it gets about half way empty it doesn''t draw well and sometimes I have to fill it to get it to work, so it''s like having half a tank. I wouldn''t buy another Melitta.Read Best Reviews of Melitta Espresso Maker Here
I was so excited about this gift when I first recieved it! Then I plugged it in...I did all the first time cleaning and whatnot that''s required before brewing the first cup, plugged it in, dropped in the pod and expectantly watched my coffee cup...nothing came out of the filter assembly but water did start spilling all over my counter!This machine has never worked and Melitta said I couldn''t return the item because I had no reciept (it was a gift). I''ve tried half a hundred things to get this machine to work but, in the end, all I got was a brand new piece of junk. Disappointing.Want Melitta Espresso Maker Discount?
I received a Melitta espresso maker for Christmas. I was really happy as I love Lattes but I don''t love their price. I thought I would save a lot of money by making them at home. Unfortunately, I didn''t save a thing over $100 (the price of the machine) went down the drain! I have tried and tried to make a decent cup of espresso with it but no matter what I do it ends up extremely weak. I have tried using different brands & kinds of coffee; tried packing the coffee basket tighter and looser; and varying the water levels. Nothing has worked. All I can see that the machine is good for is taking up counter space & collecting dust!Save 41% Off
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